Customer Helpdesk & Support Software
Jorxo builds customer helpdesk and support platforms that turn every conversation into a great experience — ticketing, live chat, SLAs, and a self-service knowledge base, all in one place.
Support that scales with you
Smart Ticketing
Auto-routing, priorities, and tags to resolve issues faster.
Omnichannel
Email, live chat, and WhatsApp unified in one inbox.
SLAs & Automation
SLA timers and automations so nothing slips through.
Knowledge Base
Self-service articles that deflect tickets and help customers 24/7.
What our helpdesk delivers
Built to keep response times low and CSAT high.
- Multi-channel ticketing
- Live chat and chatbots
- SLA management and escalations
- Knowledge base and self-service
- Automation and canned responses
- Support analytics and CSAT
Explore related solutions
Talk to an ExpertTechnologies We Use
We build customer helpdesk on a modern, scalable, and production-proven technology stack.
Jorxo recently delivered a customer helpdesk solution for a growing business in India — architected for scale, shipped on time, and built to drive measurable results. With 250+ projects delivered, your project could be Jorxo's next success story.
See our workFrequently Asked Questions
Can it unify email, chat, and WhatsApp?
Yes. We bring all channels into one inbox so your team replies from a single place.
Does it support SLAs?
Yes. We add SLA timers, escalations, and automations to keep response times in check.
Can you add a chatbot?
Absolutely. We can integrate an AI chatbot to handle common queries and deflect tickets.
Ready to deliver great support?
Get a free consultation with our team in Noida Sector 66. We reply within one business day.